Project
Echo Mobile App
Year
2023
Client
Verizon
Phases
UX Research
Art Direction
Prototype
Motion Visual Design
Styleguide Addendum
Presentation
Verizon's Echo Mobile Dashboard provides executives with real-time monitoring, analytics, and device management for wireless and IoT devices. It helps optimize usage, control costs, and offers alerts for proactive network management.
UX Research & Design 2023
By following the EDIPT framework, we can uncover insights into complex issues through systematic exploration and analysis. It helps identify underlying patterns, predict outcomes, and test hypotheses, ultimately leading to more informed decisions and effective solutions.
Graph trends can help with forecasting.
Identifying issues with the Verizon network is crucial for ensuring reliable connectivity, optimizing performance, and minimizing disruptions. Timely detection of problems helps maintain service quality and customer satisfaction, preventing costly downtime.
A mobile dashboard is essential for Verizon executives to quickly identify and address network issues. It offers real-time insights, enabling swift problem resolution, maintaining service quality, and supporting informed decision-making. All good things to quickly make things right again.
SIMPLE INTERACTIVE CARDS GUIDE THE EXPLORATION
The map expands to enhance the viewers ability to see incidents.
View outage history by custom date
Users subscribe to issues
Subscribing to alerts adds another layer of customization to the mobile dashboard app.
WE MUST understand THE USER and PROVIDE customization for deeper ownership and investment.
Dark mode allows for less eye strain on the user, thus allowing greater visibility when they need it.
Dark mode allows for less eye strain on the user, thus allowing greater visibility when they need it.
Trying something new: adding a bottom toolbar housing commonly accessed pages.
bringing critical data into the palms of your hands
